Frequently Asked Questions

Here you can find answers to commonly asked questions

General & Vascular Surgeons, P.C

19636 N. 27th Avenue, Suite 204 Phoenix, AZ 85027

Tel:  623-434-7373

Fax: 623-434-8334

What our Patients Have to Say:

Dr. Hillmann - Thank you so much for performing surgery on me at the last minute.  I know this was routine to you but it was anything but routine for me.  I cannot tell you how good I feel. -J.D.
Dr. West - You were one of Jack's favorite doctors, and God knows, his walk down Cancer Road brought many into his life. Thank you for the tender respect you gave so freely to Jack. Thank you from the bottom of my heart. -B.F.
We have always had a positive experience in the office and during phone contacts. Dr. Hillmann made a very unexpected and stressful experience much easier on us. He is professional and honest in his dealing with patients, and I feel that I can literally trust him with my life. - J.T.
Dr. West, you are thorough in your work and conscientious of the outcome for your patients -M.W.
Dr. Hillmann- I just wanted to thank you for coming the the ED last Sunday and caring for our patient that needed emergent surgery. Often, we as staff don't take the time to recognize our specialty partners. -A.H.

 

Frequently Asked Questions


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  1. What do I bring to my appointment?
  2. What forms do I need as New Patient?
  3. When should I arrive for my appointment?
  4. Which Insurance Carriers do you work with?
  5. What if I need a Disability form?
  6. What forms of payment do you accept?
  7. Common Pre-Op Questions
  8. What Does GVS Do To Ensure HIPPA Compliance

What do I bring to my appointment?

  • Your driver's license or other valid picture I.D.
  • Your medical insurance card(s)
  • A list of current medications, including dosage information (frequency, strength)
  • A referral from your primary care physician, if required by your insurance company
  • Medical records (or have them faxed) as requested by our office
  • X-Rays/Disks/Reports as requested by our office
  • Payment
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What forms do I need as New Patient?

  • Below are links to our patient forms. These documents are required for all new patients. Filling out the forms now will save you time at your office visit and help your surgeon understand your medical history and symptoms.
  • Patient Registration / Financial Policy
  • Patient History
  • Consent to Disclose
  • download the NEW PATIENT FORMS PACK by clicking here
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When should I arrive for my appointment?

  • We ask that patients show up thirty minutes before their scheduled appointment to allow time for paperwork and notify us of any change in insurance coverage. If you have completed paperwork prior to arrival, please arrive ten minutes early so we may complete any final work necessary.
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Which Insurance Carriers do you work with?

  • GVS participates with most major insurance carriers in our area (see Insurance Plans), and we are happy to file your service claim. Our staff members will be glad to review this information with you and answer your questions.
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What if I need a Disability form?

  • Disability forms such as FMLA and AFLAC paperwork will incur a $20 fee per form prior to completion. The office can provide a standard form at no cost to the patient. Please allow the staff 72 hours to complete the form. Also, please complete any information that is required by you and make sure your name is on the form.
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What forms of payment do you accept?

  • For your convenience, we accept cash, personal checks, MasterCard , and Visa. For patients needing to make payments, we offer Our Easy Pay Plan. Please contact our billing office for information.
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Common Pre-Op Questions

  • We understand that patients have many questions when they come to our office. We encourage you to take the time to write down any questions you may want answered. To help you get this started, we have included a few common questions in the link below:

- Common Pre-Op Questions

 

What Does GVS Do To Ensure HIPPA Compliance?

  • As a business entrusted with patient health information and required to distribute that information electronically to other business partners, we understand our obligations under the HIPAA statute. We have made every effort to conform to those rules and regulations by modifying business procedures and computer systems to incorporate compliance requirements by the specified deadlines.
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